Nagar Mitra: Smart Civic Issue Management Platform

Overview

Nagar Mitra - A role-based civic platform where citizens report local problems, admins manage and assign them, and contractors resolve them with clear progress tracking.

What Users Can Do

• Report Issues: Report civic issues with title, category, priority, location, and photo evidence.
• Explore Issues: Explore community issues on a map, filter by status/proximity, and interact through likes and comments.
• Track Progress: Track issue progress history, while admins assign issues to contractors and monitor analytics.

Why I built this

I built this platform to address fundamental issues I observed:

• Reporting local civic problems was fragmented and lacked transparent status updates.
• Citizens had limited visibility into nearby issues and community progress.
• It was solution to the SIH 2025 problem statement focused on improving civic issue management and community engagement.

Tech Stack

• Next.js
• TypeScript
• React
• Tailwind CSS
• Supabase
• Google Maps API
• Shadcn UI
• Recharts
• Framer Motion

After launch & Impact

• Streamlined issue reporting and assignment across citizen, admin, and contractor roles.
• Improved community transparency with location-based discovery, status tracking, and social interactions.

Future Plans

• Improve assignment intelligence with smarter contractor recommendations.
• Add in-app notifications for status changes and assignment updates.
• Scale analytics and reporting for ward/area-level civic performance insights.