ORBIT: AI 911 Dispatch Response System

Overview

ORBIT - An AI-driven emergency dispatch platform that transforms voice calls into structured incident tickets and routes the right responders quickly. Current deployment is private and not publicly accessible.

What Users Can Do

• Report Incidents: Report emergencies through AI-assisted voice workflows that capture transcript, location, and caller metadata.
• Monitor Incidents: Monitor live incidents in an admin console with mapped responder positions and real-time status updates.
• Dispatch Services: Approve and dispatch police, fire, and ambulance services through automated outbound dispatch workflows.

Why I built this

I built this platform to solve a fundamental issue I faced while studying:

• Fragmented emergency intake systems that slow down incident triage.
• Delayed coordination between analysis, decision-making, and responder dispatch.

Tech Stack

Next.js JavaScript React CSS Modules Supabase Vapi AI Google Gemini AI Twilio Mappls Map SDK UUID

After Launch and Impact

• Built a complete AI-assisted emergency dispatch workflow from call intake to responder assignment.
• Established real-time incident and responder visibility for faster admin decision-making.
• Integrated voice AI, LLM analysis, and geospatial dashboards into one operational platform.
• Improved understanding of event-driven workflows, webhook processing, and production-minded dashboard UX.

Future Plans

• Add richer incident analytics and responder performance insights.
• Improve dispatch reliability with retry and escalation strategies.
• Extend role-based access controls for multi-agency operations.
• Add simulation and training mode for dispatch operator onboarding.